Military 101: New Course Helps Individuals and Service Providers Connect with Veterans

The Military Culture (MC101) course provides individuals and service providers with strategies and tools to effectively serve and build rapport and trust with veterans and military families.

SYRACUSE, N.Y. (Nov. 21, 2016) — Based on the high number of veterans choosing community-based care, it is critical that community providers become more aware of the uniqueness of military culture and are knowledgeable about the challenges and circumstances facing veterans and military families.

Military Culture 101 (MC101) was developed by PsychArmor Institute and tailored for the Institute for Veterans and Military Families (IVMF) at Syracuse University.  MC101 addresses the growing evidence that suggests only a small percentage of veterans engaging in services with community providers feels these services are responsive, respectful and delivered within a framework that understands the uniqueness of military culture.

“The first step to successfully working with our veteran community is understanding them,” said Marjorie Morrison, CEO and Founder of PsychArmor Institute. “This partnership leverages the combined strengths of our two organizations to bring world-class educational resources to the wide range of service providers within the Community of Practice network.”

MC101 provides training on military lifestyle, culture and history, helping providers understand and respond more effectively to the culture, language and military experiences of their clients.  MC101 gives providers an educational opportunity that contributes to their continuous learning.  Enrollment for the course is open to service providers in the AmericaServes network and Community of Practice at

“Connecting our communities and their resources in a more culturally aware manner to those seeking assistance from them is at the heart of the Institute’s latest efforts to position America’s cities and towns to be best-in-class in addressing the needs of their transitioning service members, veterans and military families,” said retired Col. James D. McDonough Jr., Managing Director of Programs and Services at the IVMF.

The MC101 course is self-paced and operates on a rolling admissions basis. Upon completion, learners have the opportunity to earn 0.7 continuing education units (CEU) and a Syracuse University non-credit bearing certificate.

For more information, contact Lyndsey Hodkinson, IVMF Administrative Assistant, call 315.443.9514 or email

Learn More About MC101 MC101 Information Sheet

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About the Institute for Veterans and Military Families (IVMF) at Syracuse University
The Institute for Veterans and Military Families is the first interdisciplinary national institute in higher education focused on the social, economic, education and policy issues impacting veterans and their families post-service. The Institute is supported by a world-class advisory board and public and private partners committed to advancing the post-service lives of America’s service members, veterans and their families. The IVMF and its professional staff deliver class-leading programs in career, vocational and entrepreneurship education and training. The IVMF also conducts actionable research, provides policy analysis and program evaluations; coordinates comprehensive strategies; and works with communities and non-profits to enhance service. Read more at IVMF.

About PsychArmor Institute
PsychArmor Institute is a national nonprofit that provides free education and support to all Americans who work with, live with, or care for military veterans and their families. PsychArmor recruits nationally recognized subject matter experts to create and deliver relevant online courses on issues related to veterans and their families. Our online training developers use engaging and interactive technology to deliver this critical information to the learner through a sophisticated learning management system. In addition, our “Helping you Help Veterans” support line provides continual assistance and vetted resources to civilians, ensuring they are armed with all the tools needed to effectively assist military veterans and their families. For more information and PsychArmor, follow them on Facebook, Twitter, or visit PsychArmor Institute.



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