RIServes is a coordinated network of public, private and nonprofit organizations serving veterans, service members and their families in Rhode Island. RIServes uses technology and its partner network to guide veterans, service members and their families to the most appropriate services and resources available.
WHO WE SERVE
Veterans and their families who reside in Rhode Island, as well as active-duty, National Guard, and reserve service members are eligible for support from the network. We aim to support all individuals who have worn the uniform of our military – regardless of age, era, branch or discharge status. While not all services are available to every veteran or service member, our Care Coordinators will strive to find an appropriate local resource for all who reach out to us.
HOW IT WORKS
Our network works collectively to improve the coordination and direct service delivery to our military and veteran families. By adopting the technology and aggregating our community-wide data, we can more accurately identify and measure:
- Who is requesting services?
- What services they are requesting?
- Availability of those services?
- Time it takes to meet the need?
- Most importantly, the individual outcomes as a result of those services delivered?
This would not be possible without the commitment and servant leadership of our partner providers and the support of Governor Raimondo. Our community has come together to create a new innovative approach of leveraging existing strengths and strengthening local coordination to better serve our military and veteran families.
AmericaServes is a coordinated network of services, resources, and care, that provides direct access for veterans, service members, and their families. AmericaServes consists of local and regional networks that are tailored to meet the unique needs of the communities they serve. RIServes is the local AmericaServes network for Rhode Island.
Each local AmericaServes network consists of vetted service providers, that are connected together through a Coordination Center – a backbone organization that supports the local network by understanding each provider’s services, capacity and eligibility requirements, and facilitating accurate referrals for network users to receive the services they seek. This means that veterans and military families are connected to providers who understand their unique situation, and provide the services they need, and that providers are able to refer veterans and military families they are unable to serve to the care they need without taking on the time burden associated with linking to another provider or following up.
The grand vision of AmericaServes is to establish local networks all around the US such that veterans and service members can receive care and services wherever they are, through a single point of entry into a national network of hundreds of quality providers.