User Experience Manager kemil100@syr.edu

Kimberly Keller has served as User Experience Manager at the Institute for Veterans and Military Families since 2014.  Within that role, she is responsible for managing and updating all Learning Management Systems (LMS), assisting in reviewing and updating the current curriculum, and developing supplemental learning materials and resources to program participants. She also serves as a project lead for the newly released IVMF Community for Online Resources and Engagement (CORE), an interactive online learning platform that brings together all IVMF program participants and alumni, to provide them with the resources and support they need to accomplish their goals.

Kimberly previously served as IVMF’s Manager of Advising Services. Kimberly began her time with the Institute for Veterans and Military Families as an Academic Advisor for the Onward to Opportunity Program. Prior to joining IVMF, she spent several years working for a financial institution before beginning her career in higher education

Prior to joining the IVMF team, Kimberly and her husband lived in the Fort Campbell, Kentucky area, while her husband served in the US Army from 2009 – 2014.

Kimberly holds a bachelor’s degree in business administration with a concentration in marketing from the University of Pittsburgh.