Project Mission: To equip veteran-serving organizations with advanced, actionable data and analytics tools to improve service delivery, elevate client experience, and ultimately reduce suicide with the veteran and military communities.

Project About: Established in spring 2024, MAP Reach is a data platform built to support Face the Fight grantees in their mission to end veteran and military suicide. The platform enables organizations to better understand, track, and respond to the evolving needs of the veterans they serve.

MAP Reach is anchored in three pillars: Measure, Assess, and Prioritize — helping providers shift from reactive to proactive care through data-informed decision making.

MAP Reach is built for Veteran-Serving Organizations (VSOs) and non-profit organizations — both clinical and non-clinical — that work directly with veterans and military-connected populations.

Ideal candidates for this platform may be:

• Mid- to large-size VSOs.
• Seeking an opportunity for capacity building with their veteran intake process.
• Pursuing ways to efficiently identify and pursue referrals.
• Interested in showing the impact of their programs.

Using geospatial analytics the Veteran Social Needs Index (VSNI+) gives VSOs a clear understanding of the Social Determinants of Health (SDoH) of their clients based on the neighborhood they live in. The VSNI is an easy to interpret index with 7 component scores, and 32 VSNI+ measures covering over 8 million census blocks in the U.S.

The Social Dynamic Needs Assessment (sDNA) is a brief, personalized, mobile-accessible assessment tailored to each veteran based on age, gender, rurality, and VSNI score. Enables efficient capture of self-reported needs and reduces staff time spent conducting assessments.

An Agentic AI assistant, supported by human oversight, that analyzes veteran messages and open-text responses to help VSOs identify and prioritize clients at increased risk of suicide or other mental health crises. Agatha categorizes messages as Low, Medium, High, or Critical and includes a synopsis of the message.

Immediate email alerts are sent to designated staff when high or critical risk levels are detected by the Agatha — allowing for real-time intervention.