Bisignano most recently served on JPMorgan Chase’s operating committee, the most senior governing body, and executive committee. Chase serves 22 million U.S. households through consumer and business banking; card, merchant services, and auto finance; mortgage banking; and commercial banking. Mortgage banking originates more than $150 billion in home loans annually and is the third largest servicer, with $1.1 trillion of mortgages. Bisignano’s CAO responsibilities included overseeing global technology, real estate, operations, procurement, resiliency, security and safety and general services for all of JPMorgan Chase’s businesses in over 60 countries.
Prior to joining JPMorgan Chase, Bisignano was CEO of Citigroup’s global transactions services business and a member of Citigroup’s management committee. Under his leadership, global transaction services’ revenue grew to $6 billion from $4 billion annually. Bisignano was also CAO of Citigroup’s corporate and investment bank, a senior executive vice president and Citigroup’s firmwide deputy head of technology and operations. He held this post during 9/11, and is credited with creating and executing Citigroup’s successful business continuity plan, which involved relocating 16,000 employees displaced by the loss of 1.3 million square feet when 7 World Trade Center was destroyed. At Smith Barney, he helped lead and integrate the firm’s series of strategic acquisitions, leading to the formation of Citigroup.
Prior to his career at Citi, Bisignano worked at First Fidelity Bank. During the company’s turnaround, he was an executive vice president overseeing technology and operations, and later served as chief consumer lending officer.
Born and raised in Brooklyn, N.Y., Bisignano serves on the nonprofit boards of NPower, PENCIL, the Borough of Manhattan Community College Foundation, the National September 11th Memorial and Museum and Continuum Health Partners. He is also a trustee for The Battery Conservancy and St. Patrick’s Cathedral. He was previously vice chairman of the Options Clearing Corporation and a board member for the Depository Trust and Clearing Corporation, the Alliance for Downtown New York and the Lower Manhattan Cultural Council.