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Manager | IT Help Desk

James Powers

James Powers

Manager | IT Help Desk
Manager | IT Help Desk

James Powers

Powers serves as the institute’s IT help desk manager, working in conjunction with IT support staff and offices within the University’s central IT groups. In his role, Powers provides technology support for end users at the institute, in addition to hardware/software support and maintenance. Additionally, he assists the IVMF’s veteran and military family entrepreneurship training programs by configuring, managing and troubleshooting learning management systems while providing on-site technical assistance during program in-residency periods.

Prior to joining the IVMF, Powers was IT help desk coordinator at the Whitman School of Management. There, he provided technical support to all faculty and staff and assisted with classroom and student technology supports.

Powers is an alumni of SU’s School of Information Studies (iSchool). He holds a bachelor’s degree and Master’s degree in Information Management and a Certificate of Advanced Study in Information Security Management. As an undergraduate at SU, he was head manager of the SU Orange men’s basketball team. In that role, Powers was a member of the 2003 National Championship team, in addition to two Big East Championship teams in 2005 and 2006 respectively.

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