Enhancing New Mexico Veteran Services

About


With the support of the New Mexico State Legislature, the D’Aniello Institute for Veterans and Military Families (IVMF) is leading a multi-phase project to design a coordinated care system for New Mexican service members, veterans, and their families. In the project’s first phase, the IVMF conducted a landscape assessment to understand the needs of the military-connected community and examined the viability of a coordinated care system for the state. We found that veteran-serving organizations that participated felt that a coordinated care network would be of value to New Mexico veterans, but questions on how best to implement such a network remained. In the current phase of the project the IVMF is working closely with its fiscal sponsor—the New Mexico State Department of Veteran Services—to engage with veteran serving organizations across the state to collect their thoughts and feedback on the design of a network. With this information, the IVMF will create a programmatic roadmap that lays out the steps necessary for implementing a coordinated care network in New Mexico.

Vietnam Vet wearing jacket.

PHASE 1: The Current State of the Veteran Space in New Mexico


Between January and March 2023, the IVMF engaged with 41 non-profit and government organizations servicing veterans and the military-connected community to assess the current state of New Mexico’s veteran services landscape. Key areas of interest were the needs of the veteran and military-connected community, current practices in coordination and collaboration, and opinions on a statewide coordinated care network. The IVMF developed a report providing recommendations for how the State can work toward implementing a coordinated care model for its veterans and military families.

Key Findings from Phase 1 Include:

  • Veteran-serving organizations that participated in this assessment felt that a coordinated care network would be of value to New Mexico veterans.
  • Unique factors facing the state, including rurality and resource concentration, means there is value in coordinated care for veterans in New Mexico.
  • Several questions were raised, including network leadership structure, how best to phase implementation, and funding and sustainability, highlighting the need for a community design and planning phase that is driven by New Mexico service providers.
  • Any design implementation must include transparent communications and ongoing data collection and sharing to inform the growth of the collaborative.

Read The Full Report

New Mexico color guard

PHASE 2 (Current): Community Design and Planning


Building on insights from the statewide landscape assessment in Phase 1, the IVMF is now leading the community design and planning phase of the project. We are engaging with stakeholders across New Mexico to create an implementation roadmap for coordinated care throughout the state.

Virtual Community Briefing: Phase II Findings for Veterans Coordinated Care

Join us for a 90-minute virtual briefing to learn about key findings and next steps from Phase II of New Mexico’s effort to design a Statewide Veterans Coordinated Care Network.

Funded by the New Mexico Legislature and led by the IVMF, Phase II brought together voices from stakeholders across the state to inform the design and future rollout of a coordinated care network for veterans. We’re excited to share what we learned, and what comes next.

What to Expect:

  • Highlights from Phase II findings
  • Our recommendations for what’s next
  • Q&A with the project team

Dates & Times (MT):

Team Members


Vincent DelSignore 2025

Vincent DelSignore

Director | Community Services vrdelsig@syr.edu
Emily-Graham-web

Emily Graham

Program Manager | Community Services egraha22@syr.edu
zachary-bridgewater_2023

Zachary Bridgewater, Ph.D.

Research Associate zabridge@syr.edu
Mary-Rachel-Keville_2023

Mary Rachel Keville, M.P.A.

Associate | Research & Evaluation mrkevill@syr.edu
nosa-akol-web

Nosa Akol

Program Coordinator | Community Services noakol@syr.edu